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Date: 21.11.2018

Welcome on https://okto.bg (the “Website”) operated by “PHYSIOTHERAPY BIO CENTER” Ltd (“us”, “we”, or “our”). This Policy explains how we collect and use personal data that we receive from users of the Website.


Personal Data Collection and Use

While using our Website, you may be asked to provide certain personally identifiable information that can be used to contact and identify you. If you are interested in our services, you can either reach us at the contact details published on the Website or use the contact form. In the latter case you will be required to fill in your name and email address in order for us to process your request and further interact with you.

We also may collect Log Data relating to your visit/use of the Website as provided in this Policy. We use the Log Data only for operating and improving the Website.


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). The Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, pages of our Website that you visit, time and date of your visit, time spent on those pages and other statistics.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. Certain third party non marketing related cookies are necessary for the performance of services provided by third parties, e.g. Google Analytics. The marketing cookies we use are set by a third party and not by this Website. These cookies are used only upon your consent.

You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, if you do not accept all cookies, you may not be able to use some portions of our Website. For more information about cookies, please visit: www.allaboutcookies.org.


Personal Data Storage

We store your data only for the term necessary for the specific purpose for which data are collected or for the periods prescribed or permitted by applicable laws.


Personal Data Disclosure

We may share your personal data with: (i) contractors/service providers for the purposes of improving and optimizing the Website; (ii) partners for the purposes of providing our services; (iii) third parties when required by law. These data recipients are legally or contractually obliged to protect the confidentiality and security of your personal data.


Your rights
The right to be informed
We are publishing this Privacy Policy to keep you informed as to what we do with your personal data.

The right to access
You have the right to access your information. Please contact us at the contact details listed below if you wish to access the personal information we hold about you.

The right to rectification
If the information we hold about you is inaccurate or incomplete, you have the right to ask us to rectify it. Please contact us if you need us to rectify your information.

The right to erasure
If you want us to erase all your personal data we have about you and we do not have a legal basis to continue to process and hold it, we shall do that upon your request.

The right to restrict processing
You have the right to ask that we restrict the way we process your data. This means that we are permitted to store the data but not further process it. We will keep just enough data to make sure we respect your request in the future. If you want us to restrict the processing of your data, please contact us.

The right to data portability
We shall allow you to obtain and reuse your personal data for your own purposes in a safe and secure manner. This right only applies to personal data that you have provided to us which we hold based on your consent or for the purposes of providing our services to you.

The right to object
You have the right to object to the processing of your data, e.g. for marketing purposes, statistics. If you wish to object, please contact us.

The right to withdraw consent
If you have given us your consent to process your data (e.g. for sending you marketing materials) but change your mind later, you have the right to withdraw your consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of processing of your personal data on the basis of the consent given before withdrawal.

The right to complain to a Supervisory Authority/remedy
You have the right to file a complaint before the Commission on the Protection of Personal Data if you feel that we have not responded to your requests to solve a problem. You can find their contact details here.


Changes to This Privacy Policy

This Privacy Policy is effective as of the date first set above. We reserve the right to update or modify the Policy at any time and you should consult it periodically. Your continued use of the Website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications of the Privacy Policy.


Contact us

If you have any questions about this Privacy Policy or your personal data processing, you can contact us at contact@okto.bg.